Q. How do I start my Gold Points account?
A. To get started you need only to add value to your account. Most students, faculty and staff are automatically set up to use Gold Points and
just need to add value to their account. If you experience any difficulty adding Gold Points, either online or at a Card Value Center , you can:
•  Visit the Spartan Shops Office where you can pay with Cash, Check, or Credit Card
(we accept Visa, MasterCard, American Express and Discover).
•  Visit the Dining Commons Office where you can pay with Cash, Check, or Credit Card.
•  Call the Gold Points office at (408) 924-1885 with a Credit Card.

Q. How do I add funds to my account?
A. Gold Points can be added:
•  By visiting the Spartan Shops Office where you can pay with Cash, Check, and Credit Card.
•  Online with a credit card (All major credit cards accepted) at http://www.spartanshops.com/goldpoints/index_new.htm
•  By visiting the Dining Commons Office where you can pay with Cash, Check, and Credit Card.
•  By calling the Gold Points office at (408) 924-1885 with a Credit Card.
•  Adding cash at the Card Value Centers in the King Library, Washington Square Hall Computer Lab, Campus Village Lobby,
or in the Dining Commons.

Q . Can my parents call to add money to my Gold Points account?
A. Yes, parents may visit the Spartan Shops Gold Points Office, go to the above web site, or they can call (408) 924-1885 to add money to your ID card. They must have your SJSU ID card number.

Q. What is a Card Value Center (CVC)?
A. A Card Value Center (CVC) is a vending-type machine that can be used to add Gold Points to an existing account (either an
SJSU ID Card or a VIP Gold Card) using cash, 24 hours a day.

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