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Customers may close their Gold Points account at any time by submitting a written request to the Gold Points office.
The request must come from the account holder, and include date, name, card number and mailing address.
In general, Gold Points received as part of a meal plan purchase are considered part of the plan and any remaining
balance cannot be refunded if the plan is cancelled. If the plan’s terms allow the patron to keep the remaining Gold Points
after the plan end date, the Gold Points cannot be refunded until after the plan end date.
- Accounts with a remaining balance of less than $10.00 will be refunded in cash at the time of cancellation.
- Accounts with a balance of $10.00 or greater will be refunded via check, to be mailed within two weeks of the
cancellation request.
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