Following 24 consecutive months of inactivity, a service fee of $1 per month will be deducted from the remaining balance of all cards.
Deposits for the Spartan Shops Gold Point Program may be made by cash, check or MasterCard, Visa, American Express, or Discover.
Checks returned by the bank as uncollectible are subject to all check collection procedures of Spartan Shops including, but not limited to,
a fee of $15.00 per check and possible civil penalties. For any returned checks, the Customer's account will be suspended until the returned check(s) and fees are paid. If any debt remains for a period of six months, the Customer's account will be suspended until the returned
check(s) and fees are paid. If any debt remains unpaid for a period of six months, the Customers account will be closed and a refund will be processed in the manner noted above, less the amount of the returned checks and fees.
The Customer is responsible for immediately reporting lost or stolen ID cards. Reports for lost or stolen cards can be made in person or by
phone at the Dining Commons Office or the Spartan Shops Dining Services Administration Office.
Spartan Shops Inc is not responsible for the use of any lost or stolen card until four business hours (Monday through Friday, 8:00 AM to
5:00 PM , holidays excluded) after the card is reported lost or stolen by the Customer.